Processing Time:
Most of our orders' processing time are within 2 business days. Processing time of other items may take 7~8 days.
Po.Box & Military Base:
PO. Boxes, Military addresses (APO, FPO) would be delivered by our standard shipping. Please leave a phone number for your order.
Customs & Taxes:
Orders shipped to countries out of United States may be subject to duties and taxes that are levied when your parcel arrives in your country. We usually declare the hair as “Synthetic Hair” with a very lower value to help avoid taxes, but if it still happens, HSU Hair is NOT responsible for any duties and taxes. Please contact the local customs office on your side for more information regarding custom policies.
Sign for Delivery:
It is strongly recommended for you to Sign For Delivery. We ship to the correct address you left for your order but we won't be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard and any places else.
Multiple Items:
Orders including more than one item may be shipped out separately and arrive on different days. We will inform the tracking number to you by email respectively.
Tracking Number:
We will send tracking numbers by email within 24 hours after your order is shipped out.
What is the item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times.
Please Note:
Total Delivery Time = Processing Time + Shipping Time